ERP Implementation and Support Services

ERP Implementation and Support Services

Is your business struggling with a failed ERP implementation?

Are you currently facing challenges with your ERP system, or deciding on the best ERP solution for your business?

Are you a business owner, manager, or leader looking to transform your operations and enhance internal processes?

Look no further.

At SBX Systems, we specialise in business transformation consulting, focusing on helping businesses select and implement the most suitable ERP systems for their needs. Our team of experts provides comprehensive ERP services across various industries — Retail, Charity, Construction, Manufacturing, Healthcare, Financial Services, and more.

We collaborate with your team from the ERP decision-making stage through to full implementation and ongoing support, ensuring a seamless and effective transition.

Our ERP services include

Consultation: We assist in selecting the most suitable ERP software by considering your business size, industry, and complexity. Our team conducts a thorough analysis of your current processes and requirements to develop a customised implementation strategy that aligns with your business goals.

Initial End-to-End ERP Implementation: We partner with your business to plan and execute a comprehensive ERP implementation until the Go-Live phase. Our services include secure and efficient data migration from spreadsheets or legacy systems to the new ERP platform.

ERP Re-Implementation: We assist businesses with incomplete or failed ERP implementation projects by getting them back on track or restarting the project. Our goal is to ensure you fully realize the benefits of your ERP deployment.

Data Migration - We help businesses seamlessly transfer data from legacy systems to their new ERP, ensuring a smooth and efficient transition.

Configuration - We tailor the existing functionality of the ERP to align with your business needs, ensuring the system meets your specific requirements.

Customisation - We develop additional functionalities or extensions to your ERP system to address your business’s specific needs.

Technical & End-user documentations - We help businesses document every step of configuration, customisation, processes, and controls for both the technical team and end users, ensuring clear and comprehensive guidance.

User Training - We provide tailored training for various user categories to ensure they understand how to navigate the ERP system effectively on a daily basis and generate the necessary reports.

Technical Support - We offer prompt assistance to resolve technical issues and ensure smooth and efficient use of the ERP system.

Your business will maximise benefits of the ERP like

Effective customer journey and experience

Effective Inventory management

Efficient and Effective Supply Chain Management

Accurate Financial Reporting

Multi-currencies, multi-locations and multi-products tracking

Partner with us to fully leverage the potential of your chosen ERP system. We are dedicated to delivering excellence and ensuring your business operations remain efficient and scalable.